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Solved You connection has been interupted issue

Discussion in 'Help Desk' started by DREADD, Wednesday at 5:51 PM.

  1. DREADD

    DREADD Member

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    Hello everyone
    I have a strange issue this days.
    I can joining in to the server , i can create a game. i can stay normal doing nothing in town is fine. Ones i start playing after 15-20 sec. the game freeze , stuck etc.... if i waiting the server just droped me off and im back to log in.

    there is no error , no any crash or something. Just " Your connection was interrupted "
    Anyone some suggestion wth can do that because i litteraly cant play at all already?
     
    Last edited: Wednesday at 6:16 PM
  2. Atox

    Atox Senior Game Master Moderator

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    Hi there, it may be an ISP problem. You can also try with a clean copy of the game (without any mods instaled like maphack) and see if it's any difference.

    Cheers
    Atox
     
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  3. Gix

    Gix Founder

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    Hey there @DREADD, as per the whisper I received from you this is only happening from your workplace right? Overall, this looks like something is wrong with your game client or some restrictions have been put in place as most workplaces have firewalls and firewall rules added. Do you have a network administrator that handle these things?
    I would follow @Atox's advice of reinstalling a clean copy of the game first and don't forget to delete the registry files as well as per this guide https://forum.europebattle.net/threads/common-game-errors-and-fixes.532466/#post-881523
     
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  4. DREADD

    DREADD Member

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    Hi folks,
    Thanks for the help. Yes Gix like all corporations people are crazy about cyber security , mine a lil bit more then have to be.... So yes i found the problem its " Forty guard firewall " . Fast fix is just hardly to found a VPN to by-pass all this bulshits.... I just not expected to work so slow , normaly if they block its blokc , not to give me like 15-20 sec. to do something and then to cut me out :DDDDDD. But its fine i have a bit more lag becouse of the VPN , but its working. Thanks for the time.
     
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  5. Gix

    Gix Founder

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    Glad to hear that @DREADD, you are most welcome. I initially wanted to suggest this could've been only an ISP/firewall issue but the behavior you described was a bit strange as they'd normally just block the ports as you said too, so a game client issue was on the table as well. The solution for your issue is indeed the use of a VPN and you could even use a small cheap yearly VPS closer to your location for that where you'd install something like a wireguard client and maintain a static IP address; plenty of automated easy to install scripts on github for that purpose so if you need any help with this just shoot me a PM.
     
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