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Solved We need help, things get ruff

Discussion in 'General Discussions' started by sp32k, Apr 16, 2018.

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  1. sp32k

    sp32k Active Member

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    A big dissapointment to the Bulgaria community at all is the latency spikes.For us the hardcore players , who have burried atleast 1 char is a pain , every admin says the thing is from our inet connection.It cant be , Bulgaria is 20th in the world chart for internet connections , we use it for other games and things and its stable ,why should it not be stable here? Last season i didnt have lags , no one had it , but this season we all die , because of the lag spikes. And what ? no one does nothing about it , every admin says its OUR PROBLEM , not YOUR connection , and i dont get it.. You are a step from losing big part of HC community like that , please consider it as a problem and look after it!


    P.S. Neglecting the issues is not a way to fix them :)
     
    Last edited: Apr 16, 2018
    V4mpir likes this.
  2. MMladenov

    MMladenov Well-Known Member

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    It`s not only in Bulgaria, but also in another countries. It`s not all the time, but sometimes it goes up to ~2k + fps.
    This is not cool - probably, cause more ppl play these days (after the reset), but definately it`s not cool (expecially for HC)
     
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  3. Angeloffaith

    Angeloffaith Grail Done Supporter

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    Listen every one lags and not lags so yeah 99% of time its the Internet you have

    Have a Nice day
     
  4. sp32k

    sp32k Active Member

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    I have such a stable connection that it cant be from it trust me , it might be better than 90% of the server's people , that is still neglecting and not looking into the problem.Why didnt i had it last season , why this one ? Something is buggy and no one wants to take care of it.
     
  5. Angeloffaith

    Angeloffaith Grail Done Supporter

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    i have had lag at time but 99% of time was only my end not on them Thank you
     
  6. offline

    offline Well-Known Member

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    Yes, I also have this problem.:(
    The new season I started on the hardcore, but after I lost 2 characters 66Lvl +, I switched to softcore.
    at a low level on hardcore any lag - death. and not only at a low level.
     
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  7. sp32k

    sp32k Active Member

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    Dude my conection is stable at 99% of the time , your words are empty , you are the next one that tries to neglect our issues as a community. Good Job for that :)
     
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  8. Gix

    Gix Founder

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    There is a reason why some of you have it and others don't have any issues as it's already been confirmed. Most of you having lag issues are mainly from Bulgaria while the server is also hosted in Europe so distance is not a problem, most likely a big upstream that few countries nearby including ours and yours use it for external routing is experiencing some issues in the past day or two. Even though you might have a stable connection most of times and have no problems with the other games, the routing to specific external locations can be problematic and it's not necessarily our or your provider's fault especially since some countries may use a single upstream for their most providers and external issues can be quite common with them sometime. That's not something we or you can deal with, prolly not even your provider except calling the upstream support line and wait for it because internet is more complicated than you'd think. These kind of issues are usually are only temporary so you'll just need to wait, having an attitude and being rude with others won't help you out especially considering your past behaviour in this community so keep this in mind. As someone else said there are also loads of players now too and the architecture of this game is really old. Take a break or switch to SC if you're not able to play in HC for the moment and give it time for us to see what's happening, some issues can't be figured out instantly.

    I'll continue monitoring the situation closely and if it's necessary I'll submit a ticket to our provider as well but in any of the cases you'll have to wait and be patient because these scenarios take time, there isn't some `fix button` that once you press it it fixes everything instantly. If you want to help out you can send me a private message with some mtr logs (minimum one hour of logs). I'm doing it myself even from inside of the server to couple people with issues and so far the latency doesn't go past 28ms-52ms for them which is really low, as you can see here.

    Fixed, this was unrelated to anyone's internet connection and it only took place during busy peak times which made it harder to track. http://forum.europebattle.net/threads/server-issues-fixed.542389/
     
    Stefan Radu, V4mpir, sp32k and 2 others like this.
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