Loading...

Solved Characters gone

Discussion in 'Help Desk' started by Paroyn, Jul 1, 2018.

Thread Status:
Not open for further replies.
  1. Paroyn

    Paroyn Active Member

    Joined:
    Oct 23, 2017
    Messages:
    84
    Likes Received:
    42
    Trophy Points:
    18
    Hello, I have problem. I wasnt played for like 1 mouth and today I log in and there are no characters in the account, I was having from this season and from the last seasons, but the most strange thing is that on my other account there are no characters too. :( soo some admin to help me please. TY
     
    Paroyn, Jul 1, 2018
    #1
  2. inayat

    inayat Head Game Master Moderator

    Joined:
    Sep 12, 2016
    Messages:
    24,391
    Likes Received:
    6,136
    Trophy Points:
    113

    What is is/are your account(s) name?
    So an admin can have a look whats going on or have a look if someone accessed your account and deleted your chars.
    And you saying ALL your chars are gone?
    Not like you made more than 8 chars and need to scroll down to access the bottom 8 chars?
     
    inayat, Jul 1, 2018
    #2
    Kefflar32 likes this.
  3. Paroyn

    Paroyn Active Member

    Joined:
    Oct 23, 2017
    Messages:
    84
    Likes Received:
    42
    Trophy Points:
    18
    I was having all slots characters my username is hhhking and on other account bravebeast, I cant scroll down there are no charactars
     
    Paroyn, Jul 1, 2018
    #3
  4. Gix

    Gix Founder

    Joined:
    Jan 1, 2005
    Messages:
    54,766
    Likes Received:
    5,765
    Trophy Points:
    113

    Your last login from the location you're using right now was on 6/16/2018 so that's about two weeks ago. It seems you shared your account details because someone else has direct access to it and as far as I see it there are some similarities between the two accounts which kinda tells me you know each other. Whoever you shared your account details with seems to have deleted your characters and that's why we always recommend to keep your accounts safe and use atleast a decent password.
     
    Gix, Jul 1, 2018
    #4
    Ezekiel likes this.
  5. Paroyn

    Paroyn Active Member

    Joined:
    Oct 23, 2017
    Messages:
    84
    Likes Received:
    42
    Trophy Points:
    18
    Okay can u tell me on privite message from where is my last logins soo I can be sure who is done it.
     
    Paroyn, Jul 1, 2018
    #5
  6. Gix

    Gix Founder

    Joined:
    Jan 1, 2005
    Messages:
    54,766
    Likes Received:
    5,765
    Trophy Points:
    113

    I'll message you with the additional information later on.
    Make sure you change the password of all your personal accounts to a new complex one and I strongly advice you against sharing your account details again with anyone else.
     
    Gix, Jul 1, 2018
    #6
    Ezekiel and Kefflar32 like this.
    • Loading...
    Similar Threads - Characters gone
    1. ThaChapu

      Solved Characters on my accounts are gone. Please help!

      ThaChapu, May 3, 2014, in forum: Help Desk
      Replies:
      2
      Views:
      1,695
      Gix
      May 3, 2014
    2. g-money549

      diablo 2 characters gone

      g-money549, May 20, 2013, in forum: Help Desk
      Replies:
      5
      Views:
      2,049
      Gimboo
      May 21, 2013
    3. winzip

      A mysterious thing — 2 characters disappeared

      winzip, Apr 17, 2026 at 10:47 AM, in forum: Help Desk
      Replies:
      4
      Views:
      357
      winzip
      Apr 18, 2026 at 5:53 AM
    4. Makz

      Solved Can't see characters when playing from 2nd PC

      Makz, Aug 7, 2018, in forum: Help Desk
      Replies:
      1
      Views:
      1,325
      Gix
      Aug 7, 2018
    5. ameth

      Solved Playing characters on the same acc

      ameth, Jul 13, 2018, in forum: Help Desk
      Replies:
      1
      Views:
      1,141
      Gix
      Jul 13, 2018
    Thread Status:
    Not open for further replies.
    Loading...