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Solved I'm the only one who has problem to play this evening ?

Discussion in 'Help Desk' started by Duduloi, Nov 7, 2018.

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  1. Duduloi

    Duduloi Well-Known Member

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    I tried to play a bit this evening, i got many "failed to connect" errors. When I finally connected I made a quick run and when I tried to create a new game I've got same error (can't connect).

    I deleted the game and then installed fresh. Same error.
    I have a decent internet connection (fiber optic to the home, 200mbps). All other sites are working great, as usual.

    I can provide screenshot, if needed. So, this situation happens only to me or it is some server related ?

    thank you
    --- Double Post Merged, Nov 7, 2018, Original Post Date: Nov 7, 2018 ---
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    --- Double Post Merged, Nov 7, 2018 ---
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    Duduloi, Nov 7, 2018
    #1
  2. sanzor

    sanzor Member

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    same problems here. gameguard failed to connect.

    however, until 2 hours ago, i was able to join games. it didnt work everytime, and i had to try to connect to bnet few times, but eventually it would connect. once i was in game everything was stable and correct.

    2 other friends of mine reported the same thing.

    but yea, right now, i cannot connect at all.. i cant start the game because gameguard fails to connect :(
     
    sanzor, Nov 7, 2018
    #2
  3. Gix

    Gix Founder

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    According to the weather map your internet provider RCS&RDS is experiencing isolated issues, everyone else seems to be fine.
    Had it confirmed by few people using the same provider that you two use.
     
    Gix, Nov 7, 2018
    #3
  4. ameth

    ameth Senior Member

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    I have the same issue. Today afternoon I was dropped out from a boost game. I was able to log back to the global chat but was not able to join game or create new. Already it is even worse. Now my issue is the same. It is either:
    -GameGuard fails to connect, or
    -"Connecting to the fastest server" ends up with "Unable to connect to Battle.Net" as screenshots above.
     
    ameth, Nov 7, 2018
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  5. Gix

    Gix Founder

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    About a thousand of other people are online and playing the game, maybe the issue is on one of the upstreamers side (since RO and HU the countries that you are playing from, share the same upstreamer) as the game servers are perfectly fine and they're also hosted separately from the website and gameguard authentificator. The internet is not a straight pipe line, it's a web so just be patient for this to be solved and get back to normal.
     
    Gix, Nov 7, 2018
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  6. ameth

    ameth Senior Member

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    Well, I hope daily server restart will do something about.
     
    ameth, Nov 7, 2018
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  7. sanzor

    sanzor Member

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    RDS RCS is a company originated in HU :)

    makes sense. thank you for this information Gix
     
    sanzor, Nov 7, 2018
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  8. Gix

    Gix Founder

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    @ameth, the game servers have nothing to do with that as there are about 1000 players online right now. The issue seem to be an isolated one at the provider or the upstreamer level that your internet provider users so it's not the daily server restart but their technicians that will need to take care of this, be patient as they're definetly aware of it.

    Oh, thanks for the information @sanzor.
     
    Gix, Nov 7, 2018
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  9. sanzor

    sanzor Member

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    Ameth, im almost certain that you have the same internet provider as me. Its something on our side. Im sure that it will be fixed soon. But its not a server related problem
     
    sanzor, Nov 7, 2018
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  10. Duduloi

    Duduloi Well-Known Member

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    now is working well.

    Fixed
     
    Duduloi, Nov 7, 2018
    #10
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