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Solved High latency in GS 7

Discussion in 'Help Desk' started by KindlyChat, Jun 7, 2023.

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  1. KindlyChat

    KindlyChat Member

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    Hey there! I have around 250-300 latency on "GS 7" (South America). I talked to another user who uses the same region and he told me that he has 80-140 latency. I don't know why this happens, since in another game hosted in my country I have only less than 15 latency. Maybe it's because I bought a new wifi adapter. I tried to change the wifi adapter settings and the same thing keeps happening. I hope some help please. Thanks for read.
     
  2. Gix

    Gix Founder

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    Hey there @KindlyChat,
    It could very well be the Wi-Fi adapter or your provider has terrible routing (assuming it's not some temporary issue on your provider's end). Have you tried using direct internet connection via cable instead of Wi-Fi? Normally your latency should be around 50ms since you live in Argentina.

    PS: That game you are mentioning is hosted in your country as per your whisper you sent me last night, I've added that to your initial post because if your ISP has external routing issues then every connection outside of Argentina would experience similar problems.
     
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  3. KindlyChat

    KindlyChat Member

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    Hello Gix. Thank you for your message. I'll see if I call the internet company. It is strange that it is the Wifi adapter, since it is modern, the one I had (the one that worked well on the server) I bought it about 12 years ago, it hurts that I gave it to my sister's husband (the old Wifi adapter) . Thanks for the help. Now you can close the topic if that's what you want, Gix. :)
     
  4. KindlyChat

    KindlyChat Member

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    Gix, it's the internet. I already tried with my old Wifi adapter and the latency is still high. Thanks for the help.
     
  5. KindlyChat

    KindlyChat Member

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    Hello Gix. On a different mod, I have 40 to 90 ping, when the sorceress teleports it's very smooth. I don't know why I have very high latency on your server. I really don't want to play a different server, I don't like it, I like the default game better. I hope to have some solution. Thank you.
     
    Last edited by a moderator: Jun 10, 2023
  6. Gix

    Gix Founder

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    Hey there @KindlyChat,
    Do me a favor and stick to one account for the whispers because I'm getting several whispers in-game from you and every time is from a different account and usually offline by the time I even get a chance to reply. You could also send me a private message here in the forums as well in case you wish to mention other server's full names, otherwise you may just call them "different servers or mods". Also, try not to delete previous replies as we can see them anyway and please read the entire posts because you literally stopped at the Wi-Fi adapter and it doesn't seem you've read what I have said past that.
    Our South America region has servers hosted in Chile and Brazil and as far as I know, the mod you were mentioning uses Brazil as well. We have plenty of people from Argentina and they're all good in terms of latency, so the issue must be coming from your end and it could vary. I can't tell what the problem is right off the bat, especially since you are not online currently to at least confirm whether you do use the correct region or not or to ping your IP address straight from some of the SA servers because your firewall is turned on. So we both need to be online at the same time so I can do some checks, worst case scenario your ISP provider could be having horrible routing in general but not with whatever hosting company the other mod uses and thus you're getting lower latencies in the same region but so far everyone located in South America did not have any issues, so yours is a tricky one. Maybe you're just not using the South America region correctly, and that's something I will need to check when we are both online
     
  7. KindlyChat

    KindlyChat Member

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    Gix, sorry for the inconvenience. I want to mention that it's impossible for people to send me messages and for me to read them, so if you see any of my messages, please don't reply, because you already know the problem I have with "Battle.net". In description I write "gs 7" with a single space. So when I see you talking in the chat, I bother you for a moment, so that you do these checks. Thanks again for your time.

    Solved. The internet connection was congested upon connecting multiple clients and due to lower computer specs, but latency is now within normal parameters at 40ms.
     
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