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Solved Can't join or create game

Discussion in 'Help Desk' started by Ketaro, Oct 23, 2018.

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  1. Ketaro

    Ketaro Member

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    Hello. I cant join or create game, but only with 1 char. Other chars are ok. I tried reinstall game and still have a problem. Only see "Failed join game". Pls help
     
  2. inayat

    inayat Head Game Master Moderator

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    Hi,

    It is possible that your character is stuck, which can happen on rare occasions as you can read in a similar post made here.
    This usually ends after a few hours or after a game server restart.
    Start with restarting your pc and make sure you have no open game processes in your task manager, otherwise try joining with that character later on like in an hour or two and if you're still having issues just wait for the daily restart which takes place every day at 4:00 AM UTC and play a different character until then. Some of the game servers may sometime receive a fast reboot during the day too.
    If your character is still stuck after the daily restart, please send an email to [email protected]
    Make sure to include your account and character name when asking for help.

    Regards.
     
    Last edited: Oct 23, 2018
    Kefflar32, Atox and Gix like this.
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