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Important Official Server Reboots & Maintenances Thread

Discussion in 'Announcements' started by Gix, Apr 16, 2011.

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  1. Gix

    Gix Founder

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    We are performing a global maintenance over all servers and doing a hard reboot on all dedicated machines as well as applying OS updates.

    We are expecting this to take about 10-20 minutes at max so please be patient as the servers shall be offline during this time.
     
  2. Gix

    Gix Founder

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    Maintenance completed, all servers are back online.

    Thank you for your patience.
     
  3. Gix

    Gix Founder

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    We are performing a global maintenance over all servers and doing a hard reboot on all dedicated machines.

    We are expecting this to take about 10 minutes at max so please be patient as the servers shall be offline during this time.


    -----

    Maintenance completed, all servers are back online.

    Thank you for your patience.
     
  4. Gix

    Gix Founder

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    There is some work performed by the hosting company therefore you won't be able to access some of our gameservers at the moment.


    UPDATE: Seems some of their important equipment is causing some serious problems therefore they are replacing several parts. it Unfortunately this will take a while but hopefully they'll get done with it faster than expected.

    Thank you for your patience.
     
  5. Gix

    Gix Founder

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    Servers are back online. The maintenance took longer than expected due to some broken firewall rules which showed up after the equipment was replaced and that were blocking us from connecting to the servers but it's been fixed.

    Thanks for your patience, enjoy!
     
  6. Gix

    Gix Founder

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    A routine maintenance has been performed over Diablo II server.

    The server is back online, thannk you for your patience.
     
  7. Gix

    Gix Founder

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    Routine maintenance currently ongoing. Installing OS updates as well where we have windows and also clearing up old logs.

    Should take few minutes, thank you for your patience.


    EDIT: Maintenance completed, servers online.
     
  8. Gix

    Gix Founder

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    Please note there shall be some connectivity issues here and there as our main hosting provider is upgrading equipments and connectivity inside of one of their datacenters.

    Haven't noticed any other hiccup in the last hour so it should be stable now, they moved on to the next rack.
     
  9. Gix

    Gix Founder

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    We had an unplanned maintenance on our dedicated server that hosts the websites, therefore web services such as forum, websites and the Diablo2 GameGuard (some players couldn't connect to the server and create games since it connects to the website for updates and checks) were unavailable for about 1 hour. All other services related to the community servers are not affected by this.

    Everything is back online now and hopefully fixed as we runned all needed checks for hardware/memory/cpu, etc and turned out to be fine.
     
  10. Gix

    Gix Founder

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    We are performing a planned maintenance in order to update our security patch. It should take about 30 minutes from the moment the os updates are done.

    Please note that once the server gets back online, Diablo II Players will require to download a new patch in order to create and join games. More information will be posted in few minutes.

    Thank you for your patience.


    EDIT: We shall also going to apply OS updates which will take a while as it's been some time since we did that.

    EDIT2: Updates are taking quite some time so the maintenance will continue until they're finished.

    EDIT3: Phew, this took quite a while but it's finished now. Rebooting os, applying the new security patch and we should be good to go in few minutes.

    EDIT4: Unfortunately seems we ran into an issue and we are currently tracking where the problem comes from. Sorry for that but unfortunately sometimes things don't go as planned thanks to the tricky windows os.

    EDIT5: We finally found the problem and I can tell you it was totally ilogic but atleast its solved, so now we reapply the os updates that were reverted and do the final tests so it will take just a little more.


    Servers are back ONLINE, please note that Diablo II Players will require to download the new patch: http://forum.gamesymbol.com/f840/new-server-patch-04-november-2015-a-534324/

    Thank you everyone for your patience.
     
  11. Gix

    Gix Founder

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    We are performing a fast maintenance in order to clear old logs and install OS updates. We'll be back in a few minutes.

    Update: Server Online.
     
  12. Gix

    Gix Founder

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    We had an unexpected downtime of about 10 minutes due to an incident announced by the datacenter. The servers are back online, enjoy.
     
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  13. Gix

    Gix Founder

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    Weekly scheduled maintenance has been completed. All servers are up and running.
     
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  14. Gix

    Gix Founder

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    Be warned that our hosting company is experiencing some routing issues for some players and seems that few thounds of servers are down on their side. This only affect some players, however the hosting company seem to be aware of it and they are fixing this as we speak so if there are any of you left with connectivity issues it should be resolved within few minutes. I'll update this thread when we'll have more public information regarding the situation.

    The issue has been made public and it's being fixed as we speak: http://travaux.ovh.net/?do=details&id=16568
     
  15. Gix

    Gix Founder

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    It also seems that Roubaix datacenter where one of the servers are hosted has been modernized with an additional 320G capacity thus reaching 2.56T output capacity now. http://status.ovh.net/?do=details&id=12167
     
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  16. Gix

    Gix Founder

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    Weekly short maintenance has been completed. All servers are up and running.
     
  17. Gix

    Gix Founder

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    The realm was offline for a few minutes today due to a rare crash of the d2cs (connect server). It's been fixed and the realm is back up and running fine.
    Last time we had a crash on d2cs (connect server) was about two years ago however I have created a simple batch job to restart d2cs/d2bs in case they might crash in the future, just for safety.
     
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  18. Ezekiel

    Ezekiel Administrator

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    Weekly routine maintenance has been completed. All servers are up and running.
     
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  19. Ezekiel

    Ezekiel Administrator

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    Weekly routine maintenance has been completed. All servers are back online.
     
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  20. Gix

    Gix Founder

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    Weekly routine maintenance has been completed. All servers are back online.
     
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