Important Official Server Reboots & Maintenances Thread

All server maintenances and reboots will be announced in this thread.

 

Short maintenance of 5-10 minutes to apply the OS updates on three of our dedicated servers. If any of your game server that you play on is offline, be patient as the reason is shown above.

 

Applied some OS updates over two dedicated servers that are holding different game servers.

All affected game servers are back online.

 

Planned Maintenance

Since there are some ongoing repairs announced by the datacenter, six of our dedicated servers will be moved into a new room until the workers are done with the planned maintenance.

So most of our game servers will be offline for several hours (probably up to 4-6 hours max) until they are being moved and by tonight we'll have them back in the location under construction at the moment.

I will update this thread when everything is back up, until then you may play arcade games, fps games or any other unaffected game server by the planned maintenance

 

Updated

Most of our gameservers will be offline for several hours (probably up to 4-6 hours max) until the work planned inside the room where our dedicated servers are hosting and by tonight we'll have them back online.

 

The new vent system has been installed. It lasted a bit longer than expected but it's for the datacenter benefit and same time for us since a better ventilation system means longer life for dedicated servers components and less planned maintenances.

Planned Maintenance 100% Completed

All servers back online

Thank you for your patience

 

There was a small network downtime of about 10 minutes. Everything is back to normal.

 

Server offline until the update is being applied.

 

A maintenance is ongoing on some of our servers. Our tech team is trying to finish as soon as possible.

Until then you may join our other online games or play Arcade on our forum.

Thank you

 

Problem fixed ultra fast. Thank you for your patience.

Affected servers are back online.

 

There are some network problems over the germany node, be patient as it will be back in normal parameters as soon as possible.

 

We're experiencing some technical problems on the datacenter side with some of our servers hosted in Germany. In case the game server you are playing on is offline, please be patient.

 

Planned Maintenance announced by the hosting company that will affect several of our servers will take place on 10th June 12am PDT - 1am PDT (GMT-8).

The servers will be unavailable for about 5-10 minutes at max during this time.

The purpose of this maintenance is to upgrade routers IOS and prevent the short downtime of about 2 minutes we had yesterday due to some cisco routers bugs during large attacks, which seems they were launched on the market with this error.

 

The planned maintenance did not caused any downtime as the hosting company re-routed traffic before starting so we are happy.
They successfully announced the IOS upgrade and 0 downtime during the maintenance.

 

Seems there are some issues on the hosting end so you may experience some lag during this time.
It should be fixed as fast as possible so be patient.

Fixed two minutes later.

 

The game server you might play on, may have suffered a 2 min downtime due to this.

 

Diablo 2 - EU Realm is currently down due to unplanned hosting maintenance. Four of the main air cooling systems inside the data center have failed and engineers are working on getting them fixed or replaced. It's going to get back online as soon as they will solve it so be patient.

US Realm is not affected by this.



EDIT: The air cooling equipment has been replaced and the realm is back online.

 

Seems the hosting provider is having some connectivity issues and currently re-routing traffic so please be patient until it's fixed.
Multiple servers are affected so not only ours.

2 minutes later, back to normal




This was a planned maintenance by the hosting provider

.

Translation: It was an electrical problem that caused the traffic re-route for redundancy. It was fixed and it's working as intended now.

 

All servers have been rebooted in order to apply a bug fix patch for the hardware firewalls. This reboot was mandatory.

 

The patch has been applied, servers are back online. Thank you for your patience!