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Solved Failing to Connect

Discussion in 'Help Desk' started by anglach, Jun 7, 2018.

  1. anglach

    anglach Member

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    Hello

    a friend of mine invited me to this server so i downloaded the client and followed instructions to the letter. i succesfully logon but when i try to create a game or join one the dark wanderer insist on not opening door and failing to join game. is there a log or something i can post for better troubleshooting ?

    thanks
     
  2. Gix

    Gix Founder

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    @anglach, that's because you are either missing our custom server patch that's mandatory in order to create and join other games or you installed it outside of the game folder.
    Visit http://europebattle.net/d2/join and follow the connect instructions by making sure you install the europebattle patch inside of your game folder and overwrite the old files.
     
  3. anglach

    anglach Member

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    I installed the patch by using both installer and zip archive to no avail.
     
  4. Gix

    Gix Founder

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    If you can't create or join games with any characters this normally means you are missing the realm patch or it was not installed where it should be. Are you sure you extracted the files inside of your game folder? Do you run the game through our custom launcher? If so, do you get a splash image of the gameguard when you run the game?
     
  5. anglach

    anglach Member

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    All of them are positive.

    screen1.jpg
     
  6. Gix

    Gix Founder

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    That's odd, check your PM. Maybe your game port [4000] is blocked.
    Diablo2 requires both tcp ports 6112 and 4000 to be open


    Problem found, the game port [4000] is blocked on the router side so needs to be open so the game has permission to access the internet.
     
    Last edited: Jun 9, 2018
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