Loading...

Character Restoration

Discussion in 'Help Desk' started by pawky, Aug 7, 2018.

Thread Status:
Not open for further replies.
  1. pawky

    pawky Member

    Joined:
    Jun 30, 2018
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Good day!

    I had a small accident, my bro delete my heroes for "fun" while I was afk.

    Is there any way to restore the heroes?

    My account were Spoly1 Spoly

    Thank you!

     
    pawky, Aug 7, 2018
    #1
  2. dahappygoat

    dahappygoat Senior Member

    Joined:
    Nov 12, 2017
    Messages:
    107
    Likes Received:
    77
    Trophy Points:
    28
    I don't think the savefile of a char will be any longer existent once it's deleted in-game. They'd probably have to rollback the server state and that would negatively effect everyone. An admin will have to respond but I think you might be out of luck. Good reason to be careful with personal accounts. :(
     
    dahappygoat, Aug 7, 2018
    #2
  3. pawky

    pawky Member

    Joined:
    Jun 30, 2018
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Thank you!
    Sad to hear :(. But I will keep hopping. Maybe... maybe XD
     
    pawky, Aug 7, 2018
    #3
  4. Remind

    Remind Well-Known Member

    Joined:
    Jan 4, 2016
    Messages:
    1,171
    Likes Received:
    476
    Trophy Points:
    83

    nice joke, bro :D
     
    Remind, Aug 7, 2018
    #4
  5. Gix

    Gix Founder

    Joined:
    Jan 1, 2005
    Messages:
    54,756
    Likes Received:
    5,744
    Trophy Points:
    113

    Best Answer
    @dahappygoat, we take multiple individual daily backups and store them on several separate backup servers for about a month so all our data is disaster proof.

    @pawky, unfortunately we cannot restore deleted characters because imagine how many "accidental" deletions would people be claiming if even one sets this precedent, this is a decision we made long time ago and it's pretty much a standard policy for both private and official realms therefore only in case of a server error, hardware failure, etc we would be able to help. I think it's best if you change your password and log off every time you go away from your computer. I know it sucks but hopefully you're able to get past this and fortunately this is a faster progress server so it shouldn't take you long to grind most of your stuff back.
     
    Gix, Aug 7, 2018
    #5
    Kefflar32, Fatty180, dahappygoat and 2 others like this.
  6. s1ms0ng

    s1ms0ng Well-Known Member

    Joined:
    Jul 28, 2018
    Messages:
    357
    Likes Received:
    628
    Trophy Points:
    93

    Help Gix, i got 1 char accidentaly deleted, oh silly. On my account S1ng0n
     
    s1ms0ng, Aug 7, 2018
    #6
  7. pawky

    pawky Member

    Joined:
    Jun 30, 2018
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    What joke? Go somewhere else dude.. its not your problem
     
    pawky, Aug 7, 2018
    #7
    BadKid likes this.
  8. inayat

    inayat Head Game Master Moderator

    Joined:
    Sep 12, 2016
    Messages:
    24,337
    Likes Received:
    6,126
    Trophy Points:
    113

    @s1ms0ng
     
    inayat, Aug 7, 2018
    #8
  9. Gix

    Gix Founder

    Joined:
    Jan 1, 2005
    Messages:
    54,756
    Likes Received:
    5,744
    Trophy Points:
    113

    Pretty sure @s1ms0ng was just being sarcastic, although that was unnecessary.
     
    Gix, Aug 7, 2018
    #9
    s1ms0ng likes this.
    • Loading...
    Similar Threads - Character Restoration
    1. Torpsenegger

      Single player character into online game

      Torpsenegger, Dec 23, 2024, in forum: Help Desk
      Replies:
      4
      Views:
      2,172
      Herlikium
      Dec 23, 2024
    2. Child

      Solved Ingame character recover needed

      Child, Mar 17, 2024, in forum: Help Desk
      Replies:
      1
      Views:
      3,151
      Gix
      Mar 17, 2024
    3. Srdjan

      Solved Level 75 D2 Character Removed despite playing over 2 hours!

      Srdjan, Jun 16, 2022, in forum: Help Desk
      Replies:
      4
      Views:
      2,479
      Srdjan
      Jun 17, 2022
    4. deo29

      Solved Invisible character

      deo29, Jul 19, 2021, in forum: Help Desk
      Replies:
      12
      Views:
      3,110
      deo29
      Jul 22, 2021
    5. ameth

      Solved Stuck character

      ameth, Jul 17, 2021, in forum: Help Desk
      Replies:
      0
      Views:
      1,545
      ameth
      Jul 17, 2021
    Thread Status:
    Not open for further replies.
    Loading...