Loading...

Solved Unable to launch the game after DNS config change in router

Discussion in 'Help Desk' started by Palhotep, Mar 25, 2018.

Thread Status:
Not open for further replies.
  1. Palhotep

    Palhotep Member

    Joined:
    Feb 17, 2018
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    3
    As my ISP's DNS servers are quite wobbly, sometimes I switch to another DNS provider. Today my ISP's DNS servers were down so I did that and switched to Google DNS.

    Now the game doesn't launch anymore.

    Here's what I see in err_GameGuard.log:

    I tried restarting and running the game again. It didn't work, so I tried re-installing the EuropeBattle archive, but this didn't help either.

    When I try to start the game an empty command line window appears momentarily - though I think this is nothing new - then disappears. I can see in Task Manager that the Game.exe process is running, but it disappears after a little while.

    I'm running *sigh* Windows 10. :)
     
    Palhotep, Mar 25, 2018
    #1
  2. Gix

    Gix Founder

    Joined:
    Jan 1, 2005
    Messages:
    54,744
    Likes Received:
    5,711
    Trophy Points:
    113

    Best Answer
    I haven't used my ISP DNS for ages so that's not a problem. Hard reset your router, restart pc and make sure you're able to access websites like google (and ours) through your browser and make sure you're using 8.8.8.8 and 8.8.4.4 in the correct fields inside of your router panel or you can change it from network connections as you can see here
    Also, go to your diablo2 game folder and deleteTDAgg folder then try to run the game again.
     
    Gix, Mar 25, 2018
    #2
  3. Palhotep

    Palhotep Member

    Joined:
    Feb 17, 2018
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    3
    I can connect to the Internet fine with this PC and also with another laptop and my cell phone.

    I deleted the TDAgg folder, then launched the launcher. It triggered a re-download of that folder. I waited a little while and nothing further happened, so I started the game again and this time, it started OK.

    Thanks for your help.
     
    Palhotep, Mar 26, 2018
    #3
    Gix likes this.
  4. Gix

    Gix Founder

    Joined:
    Jan 1, 2005
    Messages:
    54,744
    Likes Received:
    5,711
    Trophy Points:
    113

    Glad to hear, will mark the thread as Solved.
     
    Gix, Mar 26, 2018
    #4
    • Loading...
    Similar Threads - Unable launch game
    1. Duduloi

      Solved Unable to play full screen

      Duduloi, Aug 25, 2023, in forum: Help Desk
      Replies:
      0
      Views:
      1,854
      Duduloi
      Aug 25, 2023
    2. Ghostownuk

      Solved Unable to Create or Join Game

      Ghostownuk, Aug 15, 2023, in forum: Help Desk
      Replies:
      3
      Views:
      1,388
      Gix
      Aug 15, 2023
    3. JivkoEnev

      Solved Unable to join after clean install

      JivkoEnev, May 6, 2022, in forum: Help Desk
      Replies:
      5
      Views:
      2,054
      Gix
      May 6, 2022
    4. Cdc

      Solved Dropbox Down, Unable to Download Installer

      Cdc, Apr 13, 2021, in forum: Help Desk
      Replies:
      1
      Views:
      1,564
      Gix
      Apr 13, 2021
    5. finesthm

      Solved Unable to transmute keys in cube

      finesthm, Mar 31, 2021, in forum: Help Desk
      Replies:
      1
      Views:
      1,635
      Gix
      Mar 31, 2021
    Thread Status:
    Not open for further replies.
    Loading...