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Character Restoration

Discussion in 'Help Desk' started by pawky, Aug 7, 2018.

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  1. pawky

    pawky Member

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    Good day!

    I had a small accident, my bro delete my heroes for "fun" while I was afk.

    Is there any way to restore the heroes?

    My account were Spoly1 Spoly

    Thank you!

     
    pawky, Aug 7, 2018
    #1
  2. dahappygoat

    dahappygoat Senior Member

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    I don't think the savefile of a char will be any longer existent once it's deleted in-game. They'd probably have to rollback the server state and that would negatively effect everyone. An admin will have to respond but I think you might be out of luck. Good reason to be careful with personal accounts. :(
     
    dahappygoat, Aug 7, 2018
    #2
  3. pawky

    pawky Member

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    Thank you!
    Sad to hear :(. But I will keep hopping. Maybe... maybe XD
     
    pawky, Aug 7, 2018
    #3
  4. Remind

    Remind Well-Known Member

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    nice joke, bro :D
     
    Remind, Aug 7, 2018
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  5. Gix

    Gix Founder

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    Best Answer
    @dahappygoat, we take multiple individual daily backups and store them on several separate backup servers for about a month so all our data is disaster proof.

    @pawky, unfortunately we cannot restore deleted characters because imagine how many "accidental" deletions would people be claiming if even one sets this precedent, this is a decision we made long time ago and it's pretty much a standard policy for both private and official realms therefore only in case of a server error, hardware failure, etc we would be able to help. I think it's best if you change your password and log off every time you go away from your computer. I know it sucks but hopefully you're able to get past this and fortunately this is a faster progress server so it shouldn't take you long to grind most of your stuff back.
     
    Gix, Aug 7, 2018
    #5
    Kefflar32, Fatty180, dahappygoat and 2 others like this.
  6. s1ms0ng

    s1ms0ng Well-Known Member

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    Help Gix, i got 1 char accidentaly deleted, oh silly. On my account S1ng0n
     
    s1ms0ng, Aug 7, 2018
    #6
  7. pawky

    pawky Member

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    What joke? Go somewhere else dude.. its not your problem
     
    pawky, Aug 7, 2018
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  8. inayat

    inayat Head Game Master Moderator

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    @s1ms0ng
     
    inayat, Aug 7, 2018
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  9. Gix

    Gix Founder

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    Pretty sure @s1ms0ng was just being sarcastic, although that was unnecessary.
     
    Gix, Aug 7, 2018
    #9
    s1ms0ng likes this.
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