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Solved Account issue

Discussion in 'Help Desk' started by Agent19D, May 12, 2019.

  1. Agent19D

    Agent19D Supporter

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    i cant login to my account anymore.. its been only less than a day since i was in it.. help?
     
    Agent19D, May 12, 2019
    #1
  2. colder

    colder One of the Legends Game Master

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    Hi. ,do you using our server ip(d2.usabattle.net)?Check if its not another server on Gateway Editor ...
    If you forgot the password try to use Instruction from Recover Password on this site :
    http://europebattle.net/d2/

    ..or contact with admins here .. @Gix
     
    colder, May 12, 2019
    #2
    Gix likes this.
  3. Gix

    Gix Founder

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    Hello, please be specific about the error message you get upon logging in and make sure to include your in-game account name into the post as well in case it's not agent19d.
     
    Gix, May 12, 2019
    #3
  4. Agent19D

    Agent19D Supporter

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    In-game account is CrEoN.. when i login to the character selection page, my character isnlt there..
    its just a screen with "Connecting..." as though i don;t have a character.. i have tried a few times where its just that page for an hour or two..
    But when i try to make a new character with the same name, d2 says it already exists..
    i was able to play yesterday and the days before so idk why not now..
    --- Double Post Merged, May 12, 2019, Original Post Date: May 12, 2019 ---
    sry i meant i can login but i cant select my char cos the screen is just empty..
    --- Double Post Merged, May 12, 2019 ---
    upload_2019-5-12_20-46-11.png

    after staring at this for a few minutes each time i tried i decided to ask for help..
     
    Agent19D, May 12, 2019
    #4
  5. Gix

    Gix Founder

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    "CrEoN" is your character name not your account name.
    You have two different accounts registered as Agent19D and Agent19D_ first one being an empty account and the second one has a Lvl 89 Necromancer called CrEoN so this is the account you should be logging into. I was able to login into your Agent19D_ account and create a game with your character as well.
     
    Gix, May 12, 2019
    #5
  6. Agent19D

    Agent19D Supporter

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    omg.. im so sorry.. i must have forgotten the underscore when i was writing down my account details in my book..
     
    Agent19D, May 13, 2019
    #6
  7. Gix

    Gix Founder

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    So everything is fine now?
     
    Gix, May 13, 2019
    #7
  8. Agent19D

    Agent19D Supporter

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    yes.. everything is fine now thx.. guess i was just old n blind ;D
     
    Agent19D, May 13, 2019
    #8
    Gix and colder like this.
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