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difficulty getting online

Discussion in 'Help Desk' started by cyborgtemplar, Sep 23, 2015.

  1. cyborgtemplar

    cyborgtemplar Member

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    soo, i'm getting a "connect exception" when i attempt to connect to b.net (any realm) through the private server. it's not the normal connection error that is gone over through the common issues it seems.


    does anybody know how to correct this by chance
     
    cyborgtemplar, Sep 23, 2015
    #1
  2. Gix

    Gix Founder

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    Hello @cyborgtemplar and welcome. Your problem has an easy fix listed inside our connect guide which you can read here.

    I'll quote you the text here.

     
    Gix, Sep 23, 2015
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  3. cyborgtemplar

    cyborgtemplar Member

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    ya i realized afterwards, i just used search with the keywords and i popped up. bitdefender isn't letting me access my program files for exceptions. so i'm having to just move my files and where they look for them to my desktop in order to fix it
     
    cyborgtemplar, Sep 23, 2015
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  4. Gix

    Gix Founder

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    Weird, it should let you do that as I have few stuff located inside Program Files myself and got no problems with adding them to exceptions list.

    Also, I don't really recommend having installed games into C:\Program Files , usually it's best for games to be kept on different partitions like D:\, etc

    You could also try the alternative and set the Anti Virus Control to permisive or simply disable it only until you connect to the server and then turn it back to normal/agrressive or ON in case you disabled it.
     
    Gix, Sep 23, 2015
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