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Solved Help

Discussion in 'Help Desk' started by Serdarus, Aug 22, 2018.

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  1. Serdarus

    Serdarus Member

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    Hello everybody, I can't enter games with my amazon char and create game last evening. How can I solve this problem ?
    Thank you so much in advance.
    Acc name: Serdarus
     
    Serdarus, Aug 22, 2018
    #1
  2. NoCopyRight

    NoCopyRight Forum Legend

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    Hello @Serdarus, the problem is just with your amazon? Normally a char can be stuck sometimes.
    Have you tried now that the server is just resetting an hour ago? Let me know
     
    NoCopyRight, Aug 22, 2018
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    Kefflar32 and Gix like this.
  3. Serdarus

    Serdarus Member

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    Yes, the problem is just with my amazon. I tried one hour before I left the house, but the problem is still going on.
     
    Serdarus, Aug 22, 2018
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  4. Gix

    Gix Founder

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    As @NoCopyRight mentioned, you should have tried again after the daily restart in case your character was stuck. That's what I told you and your friend earlier in the morning too.
    As far as I see you logged in few minutes before the daily game server restart so your character should already be unstuck by now.
     
    Gix, Aug 22, 2018
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  5. Serdarus

    Serdarus Member

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    What you say is that I tell you. Restart the computer and wait 1 or 2 hours otherwise the server will reset after reset.

    But since I will not be able to see if you have taken the reset in the morning, I thought you were reset before writing this post.

    Again Thank you so much in advance.
     
    Serdarus, Aug 22, 2018
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  6. Gix

    Gix Founder

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    Daily restart takes place at 4:00 AM UTC so it's already been done and as far as I checked there are no stuck characters at the moment. When you logged into your character an hour before leaving the house the restart didn't took place yet as you still had to wait about half an hour or less since it should be around 7:00 in the morning your country.

    EDIT: I just checked your character myself, everything is fine as expected so you're good now. Cheers.
     
    Last edited: Aug 22, 2018
    Gix, Aug 22, 2018
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    NoCopyRight, Serdarus and Kefflar32 like this.
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