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Important Official Server Reboots & Maintenances Thread

Discussion in 'Announcements' started by Gix, Apr 16, 2011.

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  1. Ezekiel

    Ezekiel Administrator

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    A short routine maintenance has been performed in order to apply an update to the core platform, all servers are back online now.
     
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  2. Gix

    Gix Founder

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    We are currently experiencing an unexpected downtime due to some issues in the datacenter company where the main platform is being hosted, not sure what is the reason as of now since their status website seems to be down too but it seems multiple other services over the world are affected by this as well. Be patient for now.

    UPDATE 1: Seems they are experiencing some network issues and they are working on it.
    As far as I can see this is resolved for us but we are going to wait some more for their update as they seem to be working on it still.

    UPDATE 2: They announced the services are coming back smoothly and that they are currently checking on the backbone and core network infrastructure.
    They made a statement that an infrastructure incident was confirmed and the incident is not related to external events which I'm guessing they are referring to the COVID-19crisis so it's not related to that.
    In case you're curious to find out more you can read their entire work progress in the link posted above.

    UPDATE: All servers are back online.
     
    Last edited: Mar 30, 2020
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  3. Gix

    Gix Founder

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    Short routine maintenance has been performed earlier today.
     
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  4. Gix

    Gix Founder

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    A short reboot has been performed earlier today in order to apply a cache limit increase, you will need to relog upon leaving your current game.
     
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  5. Gix

    Gix Founder

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    We are currently investigating an error at the login server. If you are already in a game, do not disconnect or you won't be able to log back in.
    This has been fixed, you may log in as normal.
     
    Last edited: Nov 9, 2021
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  6. Gix

    Gix Founder

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    As per the in-game announcement, we shall bring the servers down in about 15 minutes in order to apply the latest updates. The intervention shouldn't take longer than half an hour.
    Maintenance has been completed, make sure to download the new server patch from our website http://europebattle.net/d2/join
     
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  7. Gix

    Gix Founder

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    Our main provider experienced a short network outage earlier today, resulting in a small downtime as the redundancy abnormally kicked in a bit too late. They are currently investigating the incident.
    All systems are already back online and stable.

    PS: An emergency maintenance on the network will be performed on Sunday at around 2:00 AM UTC to address the incident, during this time you may experience packet losses for a couple of minutes.
     
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