Solved I Buy Cham in Shop

I bought a Cham Rune from the Server Shop and so far I haven't received the rune,
acc name: pgolem

I have already sent the purchase communication email To:[email protected]

I'm from Brazil South America

 

High chance it is in your Spam/Trash/Junk folder. If not:
Had 24 hours passed? It could take as much sometimes - slight chance case but still a possibility. If not - just wait.

Did u wrote your in-game acc and your forum acc below the transaction ID?

Last but not least - there is minor chance to be on the “delay emailing server” or whatever u want to call it - sometimes is up to the http providers and they might issue your email later.

Happened to me and was not europebattlenet’s fault.

whatever reason - a received payment might be postponed but never lost.