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Solved I Buy Cham in Shop

Discussion in 'Help Desk' started by pgolem, Jan 12, 2022.

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  1. pgolem

    pgolem Member

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    I bought a Cham Rune from the Server Shop and so far I haven't received the rune,
    acc name: pgolem

    I have already sent the purchase communication email To:[email protected]

    I'm from Brazil South America
     
  2. Joaiuda

    Joaiuda Highlord Cringe Supporter

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    High chance it is in your Spam/Trash/Junk folder. If not:
    Had 24 hours passed? It could take as much sometimes - slight chance case but still a possibility. If not - just wait.

    Did u wrote your in-game acc and your forum acc below the transaction ID?

    Last but not least - there is minor chance to be on the “delay emailing server” or whatever u want to call it - sometimes is up to the http providers and they might issue your email later.

    Happened to me and was not europebattlenet’s fault.

    whatever reason - a received payment might be postponed but never lost.
     
    Last edited: Jan 13, 2022
    Gix likes this.
  3. Gix

    Gix Founder

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    Most likely it reached the Spam/Junk folder as @Joaiuda mentioned but since @pgolem already marked the thread as solved he must have found the confirmation email already. I've checked and the rune was provided about 20 minutes after the payment was completed.
     
    Joaiuda likes this.
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