Solved GameGuard connecting... problem (help plz)

Hi Guys,
i experience a problem that many people does..
i have read many thread but have no solution =(
but i can still play 5-7 day and its no problem, before i met this problem..
suddently gameguard is freezing with 'connecting... '

Windows 7 64bit
Turn Off Windows Defender - Done
Exception To Windows Defender - Done
Turn Off Avira Antivirus (Expired Now) - Done
Exception game folder to Avira Antivirus (Expired Now) - Done
Run As Administrator - Done
Registry Cleaning with CCleaner - Done
Delete Diablo2 Folder and Copy a Fresh one - Done
Set Compabilty Run To XP Service Pack 3 - Done
Give Full Control To .exe & gameguard (but when i give full control -> End proccess > Run Again > It Will back with No Full Control again - Done
Disable all StartUp Program on 'msconfig' - Done

i have read and try all the way for 3 days guys @_@
plz help.. thanks b4

 

Firstly; I'm sorry to hear you are having issues with GameGuard, definitely frustrating.
Secondly; Thank you for providing a detailed list of steps you've already attempted, it helps a lot.

My first recommendation would be to uninstall Avira. Even disabled, Avira is still "hooked" into the OS, and may very well still be blocking GG. Also, it may have just been my own experiences with it, but I ran into issues like this many times using Avira in the past.

My second recommendation would be to manually set your Diablo 2 gateway to make sure there are no issues there. You can do so by running this program: Gateway Editor
The following information should be listed as the default gateway:
Name: W/e You Want
Zone: 0
IP: d2.usabattle.net or d2.europebattle.net

Please let us know if the issues still persist or if you have any other questions, Cheers.

 

@RandAlThor @Gix sorry guys my bad, my antivirus is not avira. but it's Kaspersky.. should i uninstall it ?
is there a way to remove / clean registry files ?
thanks for helping =)
here is my gateway testing connect to server : https://www.imageupload.co.uk/image/4K6o

 

It would still be a good idea to uninstall it (especially if it's expired anyhow) to further isolate the issue. It's not a server/client issue, so we're just trying to locate your specific configuration problem. Antivirus solutions are almost always the best place to start.

As for the registry, you can make sure it's clear of any Diablo 2 Info (If you're attempting a clean reinstall of D2 for example) by typing "regedit" in the Windows Bar and opening the Registry Editor. Then Proceed to HKEY_CURRENT_USER > Software > Blizzard Entertainment >Diablo II --Simply delete the entire folder to prepare for a clean re-install

 

i just download fresh Diablo2 on europebattle.net site, and i clean registry, uninstall kaspersky AV.
and when i open diablo2.exe (without EuropeBattleInstaller) i can get inside, and error suddently..
then when i Copy a EuropeBattleInstaller also GameGuard Connecting still.. No Luck =(

 

They are the same now since avast bought avg

if you cleaned registry before removing D2 it won't remove anything. I'd even suggest rebooting after removing d2 and cleaning your registry. Are you running a 3rd party firewall or just windows maybe it's blocking gameguard from getting thru.

 

You will need to run the game via "Loader.exe" and not "Diablo II.exe". Also, we know it is an issue with the configuration of your PC that is causing the connection issue; not the installer or Diablo 2 client.
It's possible there was an issue with the install process; but the files themselves are known good files.

Honestly, there shouldn't be too much that would interfere with your connection.
So I would strongly recommend starting at Step 1, and making sure the install process was followed exactly (as annoying as that might be).

My personal thoughts are there are only 4 major things that would be causing this:
- Failed Installation Process
- Software Blocking Connection (Windows Defender or similar)
- GameGuard File Read Errors (TDAgg3.dll or TDAgg.cfg marked as read-only or similar)
- UAC or User Permissions (Insufficient Account Privileges to perform requested connection)


For Resolving Failed Installation Process:
- Follow the guide STEP-BY-STEP from this link: Install Guide (Updated)

For Resolving Software Blocking Connection:
- With AV uninstalled already, make sure the entire Diablo 2 folder has an Exclusion set for it
Open Windows Defender, and Select "Virus & Threat Protection" from the Left Menu.
Click the Highlighted Text Shown: "Virus & Threat Protection Settings"
Scroll down until you see the Highlighted Text Shown: "Add or remove exclusions", Click it.
Add Your D2 Install Folder as an Exclusion as shown in the image below:


Without an Antivirus running, this is about the only source of software conflict that should be affecting you.

For Resolving GameGuard File Read Errors:
- Open your D2 Install Folder and find TDAgg3.dll and TDAgg.cfg, Right-click them and select Properties. Make sure "Read-Only" is not checked.
- On the Security Tab: Select Your Username from the Upper Box, and click the checkbox to the right of "Full Control", under the Allow column in the Lower Box.

For Resolving UAC or User Permissions:
- Temporarily disable UAC by typing "UAC" in the Windows Box, and Selecting the 1st option: Change User Account Control Settings. Set slider to bottom, and click OK.
- You may also decide to attempt the connection on a separate Windows Users Account to see if the issue is system-wide.


Lastly, I'm sure there are a few people who would be willing to offer Remote Desktop Support using Teamviewer or such if you needed the extra help. You may PM me or reach out for further assistance if you need it.

EDIT: @autocast90 Just wanted to clarify that it seems as if you have done much of this already, and the step-by-step breakdowns are more for anyone else stumbling across the thread - rather than for you in particular. No offense was meant.

 

hmm did u mean i using mobile connection because of my ping so high ? im from Indonesia guys =( so i didn't get a good ping here..
it's strange but i think i use VPN just for browsing and then when i going run diablo2.exe i close that VPN software
@fyitab i tried turn off my Firewall, but still can't

 

@RandAlThor i have tried :
Run Diablo With Loader.exe - Done
Follow the guide STEP-BY-STEP from this link: Install Guide (Updated) - Done
Add Exclusions Diablo2 Folder to Windows Defender - Done
Turn Off Windows Defender - Done
Open your D2 Install Folder and find TDAgg3.dll and TDAgg.cfg, Right-click them and select Properties. Make sure "Read-Only" is not checked. - Done , But i can't Find TDAgg.cfg.. there only TDAgg3.dll & TDAgg.ini
- Disable UAC , and put to lowest bottom
thanks for trying to help me =)

@Gix i'm using fiberoptic connection. which Modem i connect it using router (xiaomi wifi extender), from router that connected via WiFi to my Laptop (but with this condition i can play few days ago)

here's my connection test maybe will help http://www.speedtest.net/result/7417802174
and i've tried :
- Delete TDAgg Folder, and run loader.exe but it automatically created new one.. and still 'Connecting..'

....
I Just Tried using My Mobile Hotspot and it works.. but my mobile connection so bad, i can't play.. even my modem via router just like few days ago got 200-500 ping,
with my mobile hotspot i got 700-1000 ping..
but i've tried initiate loader.exe with mobile hotspot. while in game i switch wifi connection to my modem via router..
how can this happen =(
but thanks guys for helping me

 

@Gix Thanks for helping me, so the solution is switching connection right ?
it's bit strange, because i can play normally few days ago.. and i didn't do anything stupid.. can't believe this is happen, but
This is Magic..
I'm Happy it can get back normally, only need a bit to do before play normally..
@RandAlThor Thanks for Helping me and gives a solution..


is possible to meet both of u guys on the game ?
mine is = fufu_wong