For all new players read

Before you ask for rush normal be sure you are lvl 20+ If no don't ask for rush, ask for enchant/lvl up service on games/ channel, create a sugestive new game like i need enchant/give me enchant etc...
To complet ancient quests you need Level 20 on normal (25 to take xp in throne of destruction), 40 on nightmare and 60 on hell so for normal is better to have lvl 24+ before ancients

Ask for free items just after you past nightmare/hell difficulty.

Don't ask for free items when you have another charracter full equipped.