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Help please!

Discussion in 'Help Desk' started by kevinnm10, May 19, 2015.

  1. kevinnm10

    kevinnm10 Member

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    Help gentleman please, i can't play battlenet, can you help me? this is my problem http://i44.tinypic.com/zsl5sp.png anybody know what is this? how can i fix it? thanks
     
    kevinnm10, May 19, 2015
    #1
  2. Gix

    Gix Founder

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    Make sure you have our server gateway added.

    Read this and this.
     
    Gix, May 19, 2015
    #2
  3. kevinnm10

    kevinnm10 Member

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    Yes, i follow this guide to install. The ip of the server is in words or numbers? i'm from south america, can i play from here?
     
    kevinnm10, May 20, 2015
    #3
  4. RoyalAC

    RoyalAC Active Member

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    Try to manually enter the coordinates with Gateway Editor. I mean Name/Zone/IP because registry file does not always work.

    Name : EuropeBattle.Net or D2Realm

    ( You can put whatever name you want. ) But still use these.

    Zone : 0

    IP : d2.usabattle.net or d2.europebattle.net[/B][/I]

    Then manually check the connection to the server with " Detect Gateway " If u have connection u will see e.g. 10ms which means that everything is operating correctly and can connect through D2

    I hope this post has helped you :)
     
    RoyalAC, May 20, 2015
    #4
    Gix likes this.
  5. Gix

    Gix Founder

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    Yes, [MENTION=28075]kevinnm10[/MENTION] we have many players from your country so definetly you are able to play here. [MENTION=28066]RoyalAC[/MENTION] gave you a brief explanation and that should sort things out.

    Let us know if you managed to connect otherwise I could help you via Skype/Teamiew
     
    Gix, May 20, 2015
    #5
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