Solved why banned

Hello. I notice you also sent an email asking the same question so kindly stick to one contact method and always share your account name so we know who are we talking to.
After tracing your ipaddr, I see you logged in and played the day before but there are no records of you getting banned so this seems to be some kind of error that I'll have to take a look at.
Check your inbox messages and we'll take it from there so we can fix this.


Problem solved after restarting the wireless modem.