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Solved Problem with my accounts,please help me solve it.

Discussion in 'Help Desk' started by Deffenssor, Jul 11, 2021.

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  1. Deffenssor

    Deffenssor Member

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    Hello i have not been playing since 2017,my accounts were Deffenssor and Xqzme, when i try to login with account Deffensor ,it says Account is permanently locked.

    For Xqzme ,it says wrong password,i tried to recover it but it seems i have forgotten the email too,can you help me with recovering my accounts?
     
  2. sphinx25

    sphinx25 Well-Known Member

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    Since you stopped playing, there have been 2 ladder resets, one in 2018 and the other in 2020. If you want to play ladder (where 99%+ of players do), it might be a good idea to simply create another account. But if you want to play non-ladder and have really outstanding items on your char(s), then go ahead with recovery attempts.
     
  3. inayat

    inayat Head Game Master Moderator

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    Kefflar32 likes this.
  4. Gix

    Gix Founder

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  5. Deffenssor

    Deffenssor Member

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    I`m over the account,but i just want you to know that the recovery system is not working for me. I`m not getting email with recovery information even for my most recent account RadoslavGRG from which im playing.
     
  6. Gix

    Gix Founder

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    Follow the instructions above your post, password recovery is a manual process and it's being done outside the game. The in-game recovery function never worked with diablo realms.
     
  7. Deffenssor

    Deffenssor Member

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    Ok thanks. Close the thread if you'd like to.
     
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