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Solved Help...

Discussion in 'Help Desk' started by fork, Aug 26, 2026.

  1. fork

    fork Well-Known Member

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    Stops dl`ing patch, maybe provider blocks, how to ignore this? Untitled.png
     
    fork, Aug 26, 2026
    #1
  2. Gix

    Gix Founder

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    Hello there,
    First you shouldn't enable the "Advanced" option so make sure to disable that, secondly check your antivirus/firewall and see if anything is blocking the connection.
     
    Gix, Aug 26, 2026
    #2
  3. fork

    fork Well-Known Member

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    how to check connection? i know /tracer host... smth like that
     
    fork, Aug 26, 2026
    #3
  4. fork

    fork Well-Known Member

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    now it stops on "gameguard module" when i press launch game
     
    fork, Aug 27, 2026
    #4
  5. Gix

    Gix Founder

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    Can you show me a screenshot of that? And also, are all the files downloading properly now? If yes, did you do anything in particular?
     
    Gix, Aug 27, 2026
    #5
  6. fork

    fork Well-Known Member

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    Untitled.jpg
    screenshot or log(exists/not dunno)
    40 files scanned successfully...
     
    Last edited: Aug 31, 2026
    fork, Aug 31, 2026
    #6
  7. Gix

    Gix Founder

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    Not sure what you mean by that @fork. So the files are downloading properly now upon running the launcher, correct?
    What is the current issue you are having? Does the game not start after you get the game guard splash screen? Do you get any message from game guard in top left corner?
     
    Gix, Aug 31, 2026
    #7
  8. fork

    fork Well-Known Member

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    i cannot open europebattl.net site without vpn, so any app that i try to open from PC( not browser with vpn-ad) blocks. Any solution?
     
    fork, Sep 2, 2026
    #8
  9. Gix

    Gix Founder

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    Is this a country restriction? Are you able to visit other websites on your computer or only specific ones are being blocked?
    Can you let us know your real IP address by using this website https://whatismyipaddress.com? (this post can only be seen by moderators, so your IP address won't be visible to the public)

    /edit I just asked several RU players and they have no issues accessing the website
     
    Last edited: Sep 2, 2026
    Gix, Sep 2, 2026
    #9
  10. fork

    fork Well-Known Member

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    yes, country restriction(im from ru)... so what? is there any programm to avoid this problem
     
    fork, Sep 2, 2026
    #10
  11. Gix

    Gix Founder

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    What is your IP address? Visit https://whatismyipaddress.com/ and let me know your IPv4 and IPv6 because like I said, other russian players have no issue accessing the website or server.
     
    Gix, Sep 2, 2026
    #11
  12. Gix

    Gix Founder

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    Alright, so it seems it's a country (Russia) restriction indeed which really sucks, what happens if you keep your VPN browser on while trying to run the game? What VPN extension do you currently use?

    PS: Can you tell me if you can access this site http://rus.europebattle.net/europebattle/d2/
     
    Last edited: Sep 2, 2026
    Gix, Sep 2, 2026
    #12
  13. fork

    fork Well-Known Member

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    Most programs that have connection to servers, cannot connect. Browser with vpn works, any site i can open... (what happens if you keep your VPN browser on while trying to run the game?) How it involve to each other???
     
    Last edited: Sep 3, 2026
    fork, Sep 3, 2026
    #13
  14. Gix

    Gix Founder

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    Have you tried the free version of ProtonVPN?
    I mean your country blocks non-RU domains in general, as well as Cloudflare, from what I've been told and see on the internet, however direct connection should still work.
     
    Gix, Sep 3, 2026
    #14
  15. fork

    fork Well-Known Member

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    now it works with "zapret youtube" Very strange as you mentioned, you asked ru players about such problem and they dont know about this program
    PS: could you give me all accs with reset passwords for "********.***@**.ru" mail
     
    fork, Sep 4, 2026
    #15
  16. Gix

    Gix Founder

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    Use the `Password Reset` link from the website, left menu, or send an e-mail to [email protected] from the same e-mail address that is attached to the account you wish to recover the password for and make sure to mention your accounts inside as well.

    Are you able to access the website now? I posted a link earlier, and you didn't answer whether you were able to visit it.
     
    Gix, Sep 4, 2026
    #16
  17. fork

    fork Well-Known Member

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    everything works fine, thanks for assist
     
    fork, Sep 4, 2026
    #17
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  18. Gix

    Gix Founder

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    Gix, Sep 4, 2026
    #18
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