Info Common Game Errors and Fixes

UNHANDLED EXCEPTION: ACCESS_VIOLATION (c0000005) when clicking the BATTLE.NET button
Game does not start after the gameguard splash screen is loaded
Game closes instantly when you click the battle.net button
Unable to properly identify your application version

1. Set Compatibility and Run as Administrator

Set compatibility to Windows XP (Service Pack 2) and Run this program as administrator for Game.exe, Loader.exe and EuropeBattle.exe https://imgur.com/V2Kypn5

2. Windows Defender Exclusions

1. Open Windows Defender by clicking the Start button. In the search box, type Defender, and then, in the list of results, click Windows Defender.
2. Click Tools, and then click Options.
3. Look for the exclusions list
4. Add the entire Diablo II game folder to Exceptions list.

Windows 10: https://support.microsoft.com/en-us...4dfd-af4a-47e4-c301afe13b26#ID0EBF=Windows_10
Windows 11: https://support.microsoft.com/en-us...4dfd-af4a-47e4-c301afe13b26#ID0EBF=Windows_11

3. Windows Security Exclusions

Create overrides for the ASLR protection settings in Windows Exploit Protection for the Diablo II.exe, Game.exe and EuropeBattle.exe files inside of the game folder.

1. Go to Settings -> Windows Security -> App & browser control -> Exploit protection -> Exploit protection settings
2. Click on Program settings, click the Plus (+), select “Choose exact file path” and select the Game.exe file located in the game folder.


3. Next, click on Edit and scroll down the bar until you find the following two settings.

4. Make sure to check the Override system settings and that the switch is set to Off exactly as it shows in the following images.




5. Repeat these steps for Diablo II.exe as well as EuropeBattle.exe executable files.
IMPORTANT: You must restart your PC after applying these changes!

4. Data Execution Prevention

Set your Data Execution Prevention for essential Windows programs and services only.

Go to Start menu (windows button) > right click My Computer > Properties > Advanced System Settings > Advanced tab and access the Performance Settings > Data Execution Prevention > Turn on DEP for essential Windows programs and services only https://i.gyazo.com/c95c4349a137b01a839bb4c70029a6d6.mp4

IMPORTANT: You must restart your PC after applying this change!
NOTE: In case your DEP settings are already set correctly select the second option then switch back to the first option, hit apply and restart your computer.

5. Antivirus Exclusions

Some antiviruses may trigger false positive alerts (clean applications detected as malicious) and could block your connection to the server or cause game errors.
Add the entire game folder to your antivirus scan exceptions or the exclude list by following the guides below.

Avast: https://support.avast.com/en-us/article/antivirus-scan-exclusions/#pc
AVG: https://support.avg.com/SupportArticleView?l=en&urlname=avg-antivirus-scan-exclusions
Bitdefender: https://www.bitdefender.com/consumer/support/answer/13427/
ESET: https://support.eset.com/en/kb2769-...s-from-scanning-in-eset-windows-home-products
Kaspersky: https://support.kaspersky.com/help/Kaspersky/Win21.5/en-US/227390.htm
McAfee: https://www.mcafee.com/support/?page=shell&shell=article-view&articleId=TS102056
Norton: https://support.norton.com/sp/en/us/home/current/solutions/v3672136
Sophos: https://support.home.sophos.com/hc/en-us/articles/115005499966-Setting-Scan-Exceptions

If none of the solutions works uninstall your antivirus completely and restart your computer, then try launching the game again or use a different antivirus.

 

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You have failed installing the Diablo II client correctly or you have failed adding the realm gateways.
Follow our install guide and make sure to overwrite the files inside of your game folder.

 

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1. If your account name begins with a special character such as underscore " _ " or hyphen " - " this will prevent you from connecting.
Create a new account without using any special characters at the very beginning of it.

2. Your antivirus or firewall is blocking the game. See the first post of this thread on #How-to create an exception in Windows Security/Defender

 

View Fix

Right click your diablo shortcut and go to Properties.
Click the Compatibility tab and check the box to run compatibility mode.
Set compatibility to Windows XP (Service Pack 2) and Run this program as an administrator.

 

View Fix

Install Glide3dfx.

Link: http://www.svenswrapper.de/english/whatis.html
http://forum.europebattle.net/threads/glide-wrapper.539863/


DO NOT CONFUSE FPS DROPS WITH SERVER LAG.
People claiming server is lagging when it isn't, it's most probably FPS drops. You can check this by typing "/fps" command in game.


What is a Glide Wrapper?
GLIDE is a graphic card-interface that has been evolved by the company "3DFX", to give application-programmers the chance, to access their graphic card-chipsets (so-called voodoo-chipsets) with high efficiency.

The game "Diablo 2" is known for the fact, that it runs far better with GLIDE than with Direct3D. The actual problem is, that meanwhile the company "3DFX" has been taken over by "NVIDIA" and so there's no manufacturer any more who produces graphics cards that support GLIDE naturally.
At this point, a GLIDE-wrapper makes the GLIDE-interface available, by receiving the GLIDE-commands and translating them to another interface. So it is possible to use GLIDE-enhanced programs even on graphic-cards, which normally do not support this interface.


What can this tool do for me?
- Fixes the FPS issues by allowing you to run Diablo II folder Vidtest.exe and choose GLIDE
- Allows you to choose more windowed sizes.
- Allows you to choose "Trapped mouse" so your cursor cannot leave the game window.
- Many options & fixes for problems you may come up with.
- Very easy and straight forward
- Have a look through the "renderer" and "settings" tabs.

 

View Fix

You are either missing the library files required to run multiple game instances or they didn't get overwritten properly upon installing the realm patch.
Download the realm patch archive from here, open it then copy D2gfx.dll and overwrite the file with the one you already have in your game folder.

 

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Our server contains some custom and uniques modifications to make the gameplay a bit easier. Click here to see the full list of customs and uniques, including the recipes.
You only need 1 gem for transmuting or 2 runes for upgrading.

 

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Create a shortcut of your Game.exe then edit Shortcut Properties > Target and right after the executable path hit space and add -w.

If using Windows 7, 8 or 10 you may want to set Compatibility to Windows XP (Service Pack 2) and Run this program as administrator https://i.imgur.com/V2Kypn5.png

 

View Fix

Make sure you download the EuropeBattle Launcher and update your client to the latest patch http://europebattle.net/d2/join
Additionally, Microsoft Visual C++ 2015-2019 Redistributable can be downloaded from here and here in case you are missing them on your computer.