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Info Common Game Errors and Fixes

Discussion in 'Help Desk' started by Gix, Jul 13, 2014.

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  1. Gix

    Gix Founder

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    UNHANDLED EXCEPTION: ACCESS_VIOLATION (c0000005) when clicking battle.net button
    Game does not start after the gameguard splash screen is loaded?
    Game closes instantly when you click the battle.net button

    Set compatibility to Windows XP (Service Pack 2) and Run this program as administrator for the following files: Game.exe, Loader.exe and EuropeBattle.exe



    1. Open Windows Defender by clicking the Start button. In the search box, type Defender, and then, in the list of results, click Windows Defender.
    2. Click Tools, and then click Options.
    3. Look for the exclusions list
    4. Add the entire Diablo II game folder to Exceptions list.



    Create a shortcut of either Game.exe or EuropeBattle.exe and add -w to the shortcut to play in windowed mode


    Set your DEP (Data Execution Prevention) for essential Windows programs and services only

    Go under My Computer > System Properties > System Protection > Advanced > Performance > Settings > Data Execution Prevention >
    Turn on DEP for essential Windows programs and services only


    Some antiviruses may trigger false positive alerts (clean applications detected as malicious) and could block your connection to the server or cause game errors.
    Add the complete game folder to your antivirus scan exceptions or exclude list.

    Step by Step Guide (Video): Avast Guide ... BitDefender ... AVG ... Windows Defender

    If none of the solutions works then uninstall your antivirus completly and restart your computer, then try launching the game again or use a different antivirus.
     
    Last edited: Jul 24, 2018
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  2. Gix

    Gix Founder

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    Cannot connect to the server / Cannot see the realm after installing the realm patch.
    You have failed installing the Diablo II client correctly or you have failed adding the realm gateways.
    Follow our install guide and make sure to overwrite the files inside of your game folder.
     
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  3. Gix

    Gix Founder

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    Unable to identify version / We got a big error here loader error
    Set Compatibility to Windows XP (Service Pack 2) and Run this program as an administrator.

     
  4. Gix

    Gix Founder

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    FPS / Framerate Drops. Improve and fix FPS drops with GLIDE-Wrapper.
    Use a Glide Wrapper.

    Link: http://www.svenswrapper.de/english/whatis.html


    DO NO CONFUSE FPS DROPS WITH SERVER LAG. People claiming server is lagging when it isn't, it's most probably FPS drops. You can check this by typing "/fps" ingame.


    What is a Glide Wrapper?

    GLIDE is a graphiccard-interface that has been evolved by the company "3DFX", to give application-programmers the chance, to access their graphiccard-chipsets (socalled voodoo-chipsets) with high efficiency.

    The game "Diablo 2" (so "Lord of Destruction" , too) is known for the fact, that it runs far better with GLIDE than with Direct3D. The actual problem is, that meanwhile the company "3DFX" has been taken over by "NVIDIA" and so there's no manufacturer any more who produces graphiccards that support GLIDE naturally.
    At this point a GLIDE-wrapper gives support:
    It makes the GLIDE-interface available, by receiving the GLIDE-commands and translating them to another interface. So it is possible to use GLIDE-enhenced programs even on graphic-cards, which normally do not support this interface.


    What can this tool do for me?

    - Fix the FPS issues by allowing you to run DiabloII folder Vidtest and choose GLIDE
    - Allow you to choose more windowed sizes.
    - Allow you to choose "Trapped mouse" so your cursor cannot leave game window.
    - Many options & fixes for problems you may come up with.
    - Very easy and straight forward- Have a look through "renderer" and "settings" tabs.
     
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  5. Gix

    Gix Founder

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    The game crashes in Full Screen mode while using Map Hack.
    Create a shortcut of your Diablo II.exe or Loader.exe if you are using a loader then edit Shortcut Properties > Target and right after the executable path hit (space) and add -w.

    If using Windows 7, Windows 8 or Windows 8.1 you may want to set Compatibility to Windows XP (Service Pack 2) and Run this program as administrator. Hit Apply once you are done, followed by the OK button.

    If nothing works you should download our integrated maphack from here and follow the instructions inside the readme file.


     
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